Shipping policy

Shipping Policy – Northblomst

This policy applies to northblomst.dk and northblomst.com.

Delivery areas and price

We deliver flowers and gifts to private addresses, businesses and public institutions in Denmark and to international destinations available at checkout. Delivery depends on postcode, date, capacity and product availability. Non-bridge-connected islands and remote areas may be unavailable or need extra time.

Standard delivery costs 69 DKK. Orders of 699 DKK or more receive free standard delivery. Where another checkout currency applies, the corresponding amount is shown before payment.

Delivery date and time

Choose your preferred delivery date when ordering, including a future date. Same-day delivery may be possible for orders before 14:00 Danish time, subject to local capacity, route planning and product availability. Orders after the cut-off normally use the next available delivery day unless a later date is selected or agreed. Same-day delivery is not guaranteed for every address.

Deliveries are typically made between 08:00 and 20:00. An exact time is only guaranteed if separately agreed in writing. Availability and the selected delivery date take precedence over a general estimate. Holidays, peak demand, weather or traffic may affect delivery; we will help resolve issues under applicable consumer rules.

Recipient and address

Provide a complete address, valid phone number and relevant instructions. If the recipient is absent, delivery may follow your instructions, including an agreed safe place or neighbour. Incorrect, incomplete or inaccessible addresses may require a new delivery attempt and fee. Mandatory consumer rights remain unaffected.

Flowers and special occasions

Seasonal flowers, colours, packaging and handmade details may vary. Unavailable materials may be replaced with alternatives of the same style, quality and value, preserving the overall expression. Images are guidance; rights concerning defective or materially different goods remain applicable.

For funeral, wedding, event and business orders, order in good time. For funerals, provide the ceremony time, church or venue and exact address. We aim to deliver before the ceremony when correct information is supplied. Special flower requests depend on availability unless confirmed separately.

Delays and help

Contact us promptly about a delivery problem. Circumstances outside our reasonable control may cause delays, without removing mandatory consumer rights. Returns and complaints follow our return and refund policy.

Northblomst / Procarry, CVR 41618019, Gørdingvej 59, 6771 Gredstedbro, Denmark. Contact office@northblomst.dk or +45 42 83 33 14.